Privacy Policy

1. Information We Collect

We may collect information you provide when you create an account, place or request a rental, complete checkout, contact us, arrange delivery or return, or otherwise use our services.

• Name and company name.
• Email address and telephone number.
• Billing address and shipping or delivery address.
• Account credentials and login-related information.
• Rental, order, transaction, and customer-service history.
• Information needed to coordinate shipping, delivery, pickup, and equipment returns.

Payment transactions may be processed through third-party payment processors such as Stripe, Square, PayPal, or Authorize.net. Depending on the payment method and processor used, payment details may be collected and processed directly by that provider. We may receive transaction-related information such as payment status, transaction identifiers, or limited payment-method details.

2. Information Collected Automatically

When you use our website, certain technical information may be collected automatically by our website, hosting provider, security services, or other service providers. This may include IP address, browser type, device information, pages viewed, referring pages, timestamps, and similar technical or diagnostic information.

The website may use cookies or similar technologies necessary for account sessions, shopping cart activity, security, and website preferences.

We do not currently describe any particular advertising or analytics platform as part of this Policy. If we later introduce analytics, advertising, or similar tracking technologies, we may update this Policy and provide any notices or choices required for those technologies.

3. How We Use Information

We may use collected information to operate customer accounts; process rentals, deposits, authorizations, and payments; coordinate shipping, freight, delivery, pickup, and returns; communicate with customers; maintain records; prevent fraud and misuse; operate and improve the website; comply with legal, tax, accounting, and regulatory obligations; and enforce our agreements.

4. How We Share Information

We may share information when reasonably necessary to provide rental services, including with payment processors, shipping and freight carriers, delivery providers, hosting and technology providers, professional advisers, and other vendors performing services on our behalf.

We may also disclose information when required by law or legal process, to protect Ditch Magnet Rentals, our customers, equipment, rights, or property, or in connection with a merger, financing, acquisition, sale, reorganization, or transfer of all or part of our business or assets.

We do not sell payment-card information. Third-party providers handle information according to their own privacy practices and contractual obligations.

5. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information under our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.

6. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and rental records, resolve disputes, enforce agreements, protect equipment and accounts, and satisfy legal, tax, accounting, or regulatory obligations.

7. Your Choices

You may contact us to request updates or corrections to certain account information or with questions about information associated with your account. Some records may need to be retained where permitted or required for legitimate business, contractual, security, tax, accounting, or legal purposes.

8. Third-Party Services and Links

Our website may interact with or link to third-party websites and services, including payment and shipping providers. Their privacy practices are governed by their own policies, and this Privacy Policy does not control their independent practices.

9. Children's Privacy

Ditch Magnet Rentals is intended for adults and business users. Rentals and account transactions are limited to persons who are at least 18 years old and businesses acting through authorized representatives. Our services are not directed to children.

10. United States Operations

Ditch Magnet Rentals is based in Texas, USA and provides rental services within the United States. Information associated with our services may be processed and stored in the United States.

11. Changes to This Policy

We may revise this Privacy Policy from time to time. When we do, we may update the “Last updated” date shown at the top of this page.

12. Contact Us

Questions about this Privacy Policy or our privacy practices may be sent to: